MEET MR. HECTOR WULFF A.K.A. MR.CUSTOMER SERVICE

MEET MR. HECTOR WULFF A.K.A. MR.CUSTOMER SERVICE

His name is Hector WulffF,popularly known as MR.CUSTOMER SERVICE, a consumer affairs journalist and a consultant who has been training customer service and business communications for five years,a prolific writer,marketer and great thinker who fears GOD.

MR. WULFF,indeed is the true face of customer service in Ghana,a leading authority on customer service,an advocate and campaigner of a national customer service culture.

He has written several articles on effective customer communications in several journals and of various websites both nationally and internationally,with most popular titles known to global customer service practitioners and communicators,as

THE POWER OF CUSTOMER SERVICE SERIES and

THE HIDDEN MAGIC IN SERVICE QUALITY.

Currently,MR,WULFF, is the FOUNDER of the CUSTOMER SERVICE ADVOCATE and the EXECUTIVE DIRECTOR OF the GHANA WRITERS AND NEWSPAPERS SOCIETY,initiators of the GHANA CUSTOMER SERVICE AWARDS in consultation with GHANA'S MINISTRY OF TRADE AND INDUSTRY.

Hector Wulff is a member of national consumer protection stakeholders promulgating and advising government on the Ghana Consumer Protection Policy.

He is currently working on the

GHANA CUSTOMER SERVICE EXCELLENCE PROJECT,which is a national customer service standardization initiative for both private and public sector service providers in Ghana towards the attainment of a

NATIONAL CUSTOMER SERVICE CULTURE.

Early this year Mr.Wulff and his team will host the first

GHANA CUSTOMER SERVICE FORUM and to launch the

GHANA CUSTOMER SERVICE EXCELLENCE PROJECT.

GHANA POLICE RECEIVES HONOURES IN CUSTOMER SERVICE

Ghana Police Service receives LEADERSHIP IN PUBLIC SERVICE AWARD,a category of the GHANA CUSTOMER SERVICE AWARDS,presented by
Mr.Hector Wulff,founder of the awards scheme.
Receiving the award certificate at the nations POLICE HEADQUARTERS in Accra, were the DIRECTOR of GHANA POLICE WELFARE,DETECTOR of GHANA POLICE EDUCATION UNIT and the DIRECTOR OF GHANA POLICE PUBLIC RELATIONS

MEET GHANA'S FACE OF CUSTOMER SERVICE

His name is HECTOR WULFF,popularly known as MR.CUSTOMER SERVICE, a consumer affairs journalist and a consultant who has been training customer service and business communications for five years,a prolific writer,marketer and great thinker who fears GOD.

MR. WULFF,indeed is the true face of customer service in Ghana,a leading authority on customer service,an advocate and campaigner of a national customer service culture.

He has written several articles on effective customer communications in several journals and of various websites both nationally and internationally,with most popular titles known to global customer service practitioners and communicators,as

THE POWER OF CUSTOMER SERVICE SERIES and

THE HIDDEN MAGIC IN SERVICE QUALITY.

Currently,MR,WULFF, is the FOUNDER of the CUSTOMER SERVICE ADVOCATE and the EXECUTIVE DIRECTOR OF the GHANA WRITERS AND NEWSPAPERS SOCIETY,initiators of the GHANA CUSTOMER SERVICE AWARDS in consultation with GHANA'S MINISTRY OF TRADE AND INDUSTRY.

Hector Wulff is a member of national consumer protection stakeholders promulgating and advising government on the Ghana Consumer Protection Policy.

He is currently working on the

GHANA CUSTOMER SERVICE EXCELLENCE PROJECT,which is a national customer service standardization initiative for both private and public sector service providers in Ghana towards the attainment of a

NATIONAL CUSTOMER SERVICE CULTURE.

Early this year Mr.Wulff and his team will host the first

GHANA CUSTOMER SERVICE FORUM and to launch the

GHANA CUSTOMER SERVICE EXCELLENCE PROJECT.

CHIEF YAW KUMEY HONOURED, AS 1ST GHANA CUSTOMER SERVICE AMBASSADOR

Mr Yaw Kumey, Group Chief Executive Officer of Y. Kumey International Group of Companies,last Thursday, the 3rd of February 2011,was decorated and honoured as Ghana's first Customer Service Ambassador,the highest award category in the Ghana Customer Service Awards , for an individual in the private sector in pursuance of excellence in customer service in Ghana.

The colourful ceremony took place in a grand style and splendor at the Accra International Press Centre.

Chief Kumey was decorated and honoured for his commitment and selfless contribution towards the development of customer service in Ghana,in pursuit a national customer service culture,as the nation emerges as an oil economy and a business hub in Africa.

This awards is an initiative of the CUSTOMER SERVICE ADVOCATE and THE GHANA WRITERS AND NEWSPAPERS SOCIETY(GWANSO)

under the leadership of Mr.HECTOR WULFF, as the founder.

TWO ILLUSTRIOUS CITIZENS RECEIVE CUSTOMER AND PUBLIC SERVICE HONOURS

Ghana Costumer Service Awards team holds press conference to honour Chief Yaw Kumey, the

Group C.E.O of Y. kumey international group of companies as the

1^ST GHANA CUSTOMER SERVICE AMBASSADOR.

Also, ACP. retired, Victor Tandoh, currently the Greater Accra Manager of the National Road Safety commission was highly honoured with the GHANA PUBLIC SERVICE STAR AWARD 2010.

These honours received by these distinguished citizens of the nation, l are the highest category of the Ghana Customer Service Awards.,

The Ghana Customer Service Awards is an awards scheme launched on November last year by the Customer Service Advocate and the Ghana Writers and Newspapers Society, under the able leadership of Mr. Hector Wulff, popularly known to the Ghanaian media as Mr. Customer Service.